ABOUT US

Vanilla Bay is the destination for chic and young contemporary fashion. Designed for the confident, sexy, and modern women. We proudly carry high quality products and the best prices possible

Order Procedure

Unless requested in writing, we do not call or email before shipping pre-order and back-order items. We also do not charge any orders unless the products are ready to be shipped. If you would like to make any changes to your order, please contact our customer service, (213) 749-7801.

Order Cancellation Policy

(1) Pre-order and back-order items cannot be cancelled.
(2) Any order cancellation request after the order has been shipped will result into a direct/flat restocking fee of 25% from your ordered item.
(3) If you request an order cancellation after 36 hours have passed since the moment you placed an order, your order cannot be cancelled.

Any Questions?

Please contact our customer service.

Phone: (213) 749-7801
Email: info@shopvanillabay.com